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RS&W Office Closed for Over-The-Counter Service Due to Coronavirus

Dear Roamingwood Customers,

As your essential water and wastewater services supplier, we want you to rest assured that we are maintaining both with staff 24/7. In an effort to protect you and our employees, we are encouraging you to assist us with the following measures:

Our main office will remain closed to over the counter assistance. Payments and Customer Service requests can be made:

* Emergency 24hrs, via phone at (570) 698-6162 Option #1
* Website for payments
* Questions / concerns at This email address is being protected from spambots. You need JavaScript enabled to view it.
* Check payments may only be deposited in our drop box at the front entrance of the office.
* As always, office staff will be available to take calls during normal business hours M-F 8:30am – 4:30pm for any immediate concerns or questions.

*** We ask that ALL non-emergency service calls be limited if possible, to avoid personal contact. We will always respond to any emergency.

Please remain diligent in the care of our system. DO NOT flush wipes or other restricted items down your toilets.  Click here for more details.

For further updates, please continue to visit this website.

Jack Lennox
Executive Director
Roamingwood Sewer and Water Association

As required by the Lead and Copper Rule, under the direction of the EPA’s Safe Drinking Water Act, water suppliers are required to collect water samples from a representative sample of homes in the community they serve. The results of these water samples help to determine what impact the water chemistry is having on the homes plumbing system over time.

In an effort to comply with the rule, RS&W is again seeking your cooperation in helping us obtain a water sample from your home. As the sample must be a “first draw” sample, that is, the water must have remained motionless in the plumbing for a period of 6 hours, it is recommended that the sample be drawn either first thing in the morning or in the afternoon upon returning home from work. It should be collected from a kitchen or bathroom cold water tap that is used each and every day. It is for this reason that we are in need of your cooperation.

This year, as required, water samples will be collected from twenty (20) Hideout homes to determine if our water’s chemistry is contributing to the amount of lead and copper in your pipes that you may be consuming.

The success of our sampling program is due to the cooperation of participating Hideout Members who collect first draw samples for testing. We thank you for your efforts in the past, and look forward to working with you again this summer as we are required to collect samples from the same twenty Hideout homes that were sampled in 2016. The same homes are used in order to determine if any breakdown in the homes plumbing or fixtures is occurring over time. Occupants of those homes sampled in the past will soon be notified via mail by RS&W with details concerning this year’s program.

If you have any questions about this year’s sampling program, please contact RS&W at: 570-698-6162.


If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children. Lead in drinking water is primarily from materials and components associated with service lines and home plumbing. Roamingwood Sewer and Water Association is responsible for providing high quality drinking water, but cannot control the variety of materials used in plumbing components. When your water has been sitting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking.