Privacy Policy

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RS&W Office Closed for Over-The-Counter Service Due to Coronavirus


Dear Roamingwood Customers,

As your essential water and wastewater services supplier, we want you to rest assured that we are maintaining both with staff 24/7. In an effort to protect you and our employees, we are encouraging you to assist us with the following measures:

Our main office will remain closed to over the counter assistance. Payments and Customer Service requests can be made:

* Emergency 24hrs, via phone at (570) 698-6162 Option #1
* Website www.roamingwood.com/pay for payments
* Questions / concerns at This email address is being protected from spambots. You need JavaScript enabled to view it.
* Check payments may only be deposited in our drop box at the front entrance of the office.
* As always, office staff will be available to take calls during normal business hours M-F 8:30am – 4:30pm for any immediate concerns or questions.

*** We ask that ALL non-emergency service calls be limited if possible, to avoid personal contact. We will always respond to any emergency.

Please remain diligent in the care of our system. DO NOT flush wipes or other restricted items down your toilets.  Click here for more details.

For further updates, please continue to visit this website.

Jack Lennox
Executive Director
Roamingwood Sewer and Water Association

PURPOSE OF THIS NOTICE

Title V of the Gramm-Leach-Bliley Act (GLBA) generally prohibits any financial institutions, directly or through its affiliates, from sharing nonpublic personal information about you with a nonaffiliated third party unless the institution provides you with a notice of its privacy policies and practices, such as the type of information that it collects about you and the categories of persons or entities to whom it may be disclosed. In compliance with the GLBA, we are notifying you of the privacy and practices of Roamingwood Sewer and Water Association. We may collect nonpublic personal information about you from the following sources:

  • Information we receive from you such as on applications or other forms.
  • Information about your transactions we secure from our files, from The Hideout Property Owners Association or others.
  • Information we receive from a consumer reporting agency.

Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional nonpublic personal information will be collected about you.

We do not disclose any of the above information that we collect about members or former members to any third parties unless required by law or in connection with proceedings to collect debts owed to Roamingwood Sewer and Water Association.

Only in limited circumstances, when deemed appropriate, we may disclose this information about members or former members to The Hideout Property Owners Association.

WE DO NOT DISCLOSE ANY NONPUBLIC PERSONAL INFORMATION ABOUT YOU WITH ANYONE FOR ANY PURPOSE THAT IS NOT SPECIFICALLY PERMITTED BY LAW.

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

The Gramm-Leach Bliley Act